Privacy Policy

Okay, here is a template for a Privacy Policy page for Uhmegle.

Disclaimer: I am an AI assistant and cannot provide legal advice. This Privacy Policy is a template generated based on information previously provided about Uhmegle and general best practices as of April 9, 2025. It is essential that this document be thoroughly reviewed, customized, and approved by a qualified legal professional familiar with data privacy laws applicable to your specific operations, user base (global, including India, EU, US, etc.), and the regulations in Bhavnagar, Gujarat, India (such as the Indian Digital Personal Data Protection Act, GDPR, CCPA, etc.).

Uhmegle Privacy Policy

Effective Date: April 9, 2025

1. Introduction

Welcome to Uhmegle! This Privacy Policy explains how Uhmegle (“Uhmegle,” “we,” “us,” or “our”) collects, uses, shares, and protects information about you when you use our video chat platform, including our website, mobile applications, and related services (collectively, the “Service”).

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Service.  

2. Data Controller

The data controller responsible for your information is Uhmegle, located at:

[Insert Full Legal Entity Name for Uhmegle Here] [Insert Street Address Here] Bhavnagar, Gujarat, India [Insert Postal Code Here]

3. Information We Collect

We collect information to provide and improve our Service, ensure safety, and communicate with you. The types of information we collect include:

  • Information You Provide Directly:
    • Account Information: When you create an account (if applicable), we may collect information such as your username, email address, password, age verification details, and any other information required for setup.
    • Profile Information: You may choose to provide additional information for your public profile, such as a profile picture, bio, status message, or interests.  
    • User Content: Information you generate while using the Service, such as text messages within chats, interactions during video calls (see Video/Audio section below), feedback, survey responses, or reports you submit.
    • Communications: Information you provide when you contact us for support or other inquiries.
    • Contact Synchronization: If you choose to use features that involve syncing contacts, we may access contacts from your device or other networks with your explicit permission.
  • Information Collected Automatically:
    • Usage Information: Details about how you interact with our Service, such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, features used, time stamps of activity, approximate location derived from IP address, and connection quality metrics.
    • Cookies and Similar Technologies: We use cookies, pixel tags, and similar technologies to operate and personalize the Service, analyze usage, and potentially for advertising purposes. Please see our Cookie Policy [Link to Cookie Policy – Highly Recommended] for more details.
  • Video and Audio Information:
    • Video and audio streams are fundamental to the Service. Calls may be transmitted peer-to-peer when possible or via our servers. We utilize encryption (such as end-to-end encryption where technically feasible and stated) to protect calls in transit.
    • We do not typically record or store the content of your video or audio calls unless you use a specific feature like “Recording Capability” and explicitly initiate a recording. If recordings are made, you will be notified, and storage/access will be governed by the terms of that feature and this policy.
  • Information from Third Parties:
    • Payment Processors: If you make purchases (e.g., Premium subscriptions, virtual goods), our third-party payment processors will collect payment information directly. We do not store your full credit card details but may receive transaction confirmations.

4. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain the Service: Operate the platform, enable video chats, group calls, screen sharing, and other features.  
  • To Improve and Personalize the Service: Analyze usage patterns to understand user needs, fix bugs, develop new features, and customize your experience (e.g., themes, backgrounds).
  • To Ensure Safety and Security: Monitor for and prevent fraudulent, abusive, or harmful activity; enforce our Community Guidelines and Terms of Service; implement moderation (using automated tools and human review); secure accounts (e.g., via 2FA).
  • To Communicate With You: Respond to your support requests and inquiries; send important service-related announcements (e.g., policy updates, security alerts); send marketing communications (with your consent where required).
  • For Monetization: Display advertisements (which may be contextual or personalized based on non-sensitive data, subject to your choices); process payments for premium features or in-app purchases.
  • To Comply with Legal Obligations: Fulfill legal requirements, respond to lawful requests from authorities, enforce our rights.

5. Legal Basis for Processing (GDPR and similar regimes)

Our legal basis for collecting and using your information depends on the information concerned and the context:

  • Performance of a Contract: Processing necessary to provide the Service you requested (e.g., setting up your account, enabling chats).
  • Legitimate Interests: Processing for security, fraud prevention, service improvement, analytics, and certain communications, provided these interests are not overridden by your rights.
  • Consent: Where required by law, such as for non-essential cookies, accessing synced contacts, or sending direct marketing emails. You can withdraw consent at any time.
  • Legal Obligation: Processing necessary to comply with applicable laws.

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With Other Users: Information you share through your public profile or during interactions (video, audio, text chat, screen sharing) is inherently shared with the users you interact with.
  • With Service Providers: We engage third-party companies (e.g., hosting providers, analytics services, payment processors, customer support platforms, content moderation tools) who process data on our behalf. They are obligated to protect your information and use it only for the services we request.
  • For Legal Reasons: We may disclose information if required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.  
  • In Case of Business Transfer: If Uhmegle is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction, subject to notice and applicable laws.  
  • With Your Consent: We may share your information for other purposes if you have explicitly consented.

7. Data Security

We implement technical and organizational measures designed to protect your information from unauthorized access, use, alteration, or destruction. These include end-to-end encryption (where applicable), encryption of stored sensitive data, access controls, regular security audits, and moderation systems. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, provide the Service, resolve disputes, enforce our agreements, and comply with legal obligations. Generally, account information is kept as long as your account is active. If you delete your account, we will delete or anonymize your information according to our retention schedules, unless retention is required for legal or legitimate operational purposes.  

9. Your Privacy Rights

Depending on your location (e.g., GDPR in Europe, CCPA in California, DPDPA in India), you may have certain rights regarding your personal information:

  • Right to Access: Request a copy of the information we hold about you.
  • Right to Rectification: Request correction of inaccurate information.
  • Right to Erasure (‘Right to be Forgotten’): Request deletion of your information under certain conditions.
  • Right to Restrict Processing: Request limitation of how we use your data.
  • Right to Data Portability: Request your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing.  
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.
  • Right to Lodge a Complaint: Contact your local data protection authority.

To exercise these rights, please contact us using the details in Section 13. We will respond to requests in accordance with applicable laws.

10. Cookies and Tracking Technologies

We use cookies and similar technologies. For detailed information on the types of cookies used, their purpose, and how you can manage your preferences, please see our [Link to Cookie Policy Here].

11. Children’s Privacy

Our Service is not intended for or directed at individuals under the age of 18 (or the relevant age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under the minimum age, we will take steps to delete it promptly. If you believe a child has provided us with information, please contact us.  

12. International Data Transfers

Uhmegle is a global service. Your information may be transferred to, stored, and processed in countries outside of your own, including India (where our data controller is located) and other locations where our servers or service providers operate. These countries may have data protection laws different from your own. We implement safeguards (such as Standard Contractual Clauses where required by laws like GDPR) to ensure your data receives adequate protection when transferred internationally.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our Service, updating the “Effective Date,” or by other means such as email or in-app notification. We encourage you to review this policy periodically.